WARRANTY

 

Warranty Coverage

Watch Head:

1)Movement: 2 years

2)Plating: 1 year

Not covered:

1)Battery, strap, band, bracelet, glass, plating scratch by customer.

2)Damage of any kind if there is evidence that the damage was caused by an accident, improper use or mishandling of any part of the watch or any accessories, handling that is inconsistent with the instructions or guideline on our website, lack of care and or improper maintenance, tampering, abuse, wear and tear, or any factor other than a defect in the watch's parts or workmanship.

3)Water penetration, except in watches marked as water proof.

Please note:

1)Under this limited Warranty, your watch's parts and workmanship are guaranteed under normal use for 24 months* from the date of purchase. If you become aware of a defect in parts or workmanship during this time, Bonhomme Watches will at its sole discretion, provide repair or replacement of your watch in accordance with the terms herein. If your watch's model or any part original to your watch's model is not available, a substitute of equal value maybe provided for repair or replacement.

2)To obtain repair or replacement of your watch under this warranty, please contact Bonhomme Watches via support@bonhommewatches.com and we will do our best to rectify the issue. 

3)If you mail your watch for repair or replacement, you must ensure it is packaged carefully to avoid any damage during the shipping. Do not include any special watchband or any other item of personal value in the shipment, as we can not guarantee its return.

4)Although you will not be charged for repair or replacement under this warranty, you may be required to cover the costs of packaging and mailing your watch to Bonhomme Watches. If it is determined that the warranty is void or does not apply, you may be charged for parts or all of any repair or replacement. If the battery in your watch is depleted at the time of repair or replacement, you may be charged for a replacement battery.

5)Damage resulting from repair, service, or alteration by anyone other than Bonhomme Watches is not covered under this warranty, and shall void the warranty. The warranty shall become void if the serial number engraved on the watch's case is missing or has been erased, altered, falsified, replaced, defaced or made illegible.

*24 months coverage for watch movement only, watch plating is covered for 12 months only.   

If you have any questions regarding the warranty coverage please contact us via our CONTACT US page.